When the Business Analyst Meets AI: Smarter Process Optimisation
As organisations grow, their once-simple processes often turn into tangled webs of manual tasks, handoffs, and inefficiencies. What used to be smooth and predictable flow becomes slow, costly, and frustrating — for both teams and customers. That’s where AI and the Business Analyst make a powerful team. The analyst brings the human insight; AI brings […]
Understanding Intelligent Process Automation (IPA)
In today’s rapidly evolving digital landscape, businesses strive to optimize operations, reduce costs, and enhance customer experience. Intelligent Process Automation (IPA) has emerged as a key enabler in achieving these goals by blending artificial intelligence (AI) with process automation. What is Intelligent Process Automation? IPA refers to the application of advanced technologies to automate complex […]