Business & Technology Services


Business Analysis

Poor definition of business requirements and poor demarcation of project scope are often the most common causes of project failure. Using proven business analysis methodology to define requirements mitigates this risk and often facilitates the discovery of more cost-effective solutions. It also ensures that the delivered solution not only conforms to the requirements, but that the original requirements actually address business problems or generate business value. We have extensive experience in conducting business analysis, documenting business requirements and building business cases to obtain management approval and project funding.

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Business Process Improvement

Inefficient business processes can lead to staff frustration, missed deadlines, processing errors, increased operating costs, loss of customers, staff and sometimes even loss of business reputation. An experienced business analyst can help you pinpoint which parts of the process don’t work well and make recommendations on how to make changes without derailing anything that is functioning properly. We have extensive experience in process mapping, finding the bottlenecks and tracing the problem to its real source. Our proven process improvement methodology ensures that you are not only “doing things right”, but also that you are “doing the right things”.

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Change Management

A successful business should be a constantly transforming organism. It should be able to respond to the changing needs of its customers, react swiftly to the new initiatives undertaken by its competitors and be able to take advantage of the competitive edge which comes from early adoption of new technologies. However, implementing change within an organisation is not a straight forward process, especially when a radical change to a business model, business processes or IT systems are involved. Our structured change management framework ensures that people feel engaged in the change process and work collectively towards a common objective, realizing expected benefits and delivering the results.

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Project Management

Using a well recognised project management methodology to manage projects, helps mitigate project risks, lowers the overall project costs and improves your chances of successful project completion. Project management methodology is a set of rules and processes that govern how the project is initiated, planned, executed, monitored, controlled and closed. It clearly defines upfront project roles and responsibilities, ensuring that all involved parties row in the same direction. Our experienced Prince2 or Prince2 Agile Project Manager can help you ensure that your next project is completed on time, within budget and according to the stakeholders expectations.

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