Business Turnaround
Most people treat the symptoms not the causes and focus on fixing individual components not taking into consideration complex interdependencies of the business, people and technology.
Treating the symptoms is often simple – take a pill, increase the prices, fire some people, borrow money, but in the long term these kinds of actions do more harm than good. A business is a holistic organism and unless you diagnose and treat the real problem, the situation is likely to get worse. Being involved in the business on a day-to-day basis while trying to fix it also does not help. Conflicting work priorities, emotional attachment to the solution and lack of experience in running these kinds of projects does seem to favour “plug-the-hole-and-see-what-happens” approach.
Using an experienced external consultant to lead this kind of a project produces far better, more predictable and in the long term more cost effective results.
GETAHEAD APPROACH
Getahead Approach to Business Improvement Program follows 5 very distinctive steps:
| ? |
Step 1 - “Business Health Check”
|
| ? | Step 2 – Goal Setting |
| ? | Step 3 – Strategy and Action Planning |
| ? | Step 4 – Implementation |
| ? | Step 5 – Post-Implementation Review |

Business Health Check gives you a pretty good idea of where you are in a specific point in time. Although the sales or profits may be your initial concern, do you really know what affects them?
Through a short but very comprehensive questionnaire, we can quickly assess how healthy is your business in terms of :
| ? | Vision and Strategy |
| ? | Financial situation |
| ? | Systems & Procedures |
| ? | Staff |
| ? | Products/Services |
| ? | Marketing and Sales |
| ? | “In the next five years, we will become a learning organization” |
| ? | “Our employees need to show entrepreneurial spirit” |
| ? | “We plan to increase our sales as well as the profits”. |
Very few people can dispute the importance of setting goals, but very few people actually bother to set them, even fewer put them in writing and only some back them up with specific, time-based action plans.
Setting goals is not an easy task. Here are real life examples:
Business Turnaround
| ? | “In the next five years, we will become a learning organization” |
| ? | “Our employees need to show entrepreneurial spirit” |
| ? | “We plan to increase our sales as well as the profits”. |
| ? | Increasing your product range |
| ? | Improving your lead conversion ratio |
| ? | Improving your marketing |
| ? | Reducing or maybe increasing prices |
| ? | Bundling products |
| ? | Improving customer service |
| ? | Setting minimum order quantities |
Step 3 - Strategy and Action Planning
You have probably heard the expression “If you fail to plan, you plan to fail”. A formal business plan is mandatory if you are seeking investment or planning to borrow money, but even if you are not, you should take time to figure out what needs to be done and when. Big companies set time aside every year to create a strategy, action plans and budgets. Small businesses are so busy chopping down trees, that frequently, it is only after they fall down from exhaustion, they figure out that they were in the wrong jungle.
Defining where you want to be and comparing it to where you are right now, will set the scope of your improvement program. We will look at your resources, evaluate your priorities, create a winning strategy and set up action plans.
If your aim is to increase sales by 10% compared to last year, we will help you find the best way to do it, be it by:
The objective of the planning sessions is to define your best strategy, break it down to action plans and tasks, assess the risks, estimate the costs. We will also set up budgets, assign resources and responsibilities, and create predictive reporting, which will warn you of potentially dangerous situations, well before your bottom line is affected.
Step 4 - Implementation
The Planning stage done and dusted, it is now time for ACTION. The Vision and the Plan alone are not worth much unless they are implemented. The ability to successfully implement any business improvement initiatives is directly related to one factor – People!
Best-defined plans mean nothing if they are not properly communicated, explained and adopted. Staff need to be appropriately rewarded for reaching targets (but it’s not as simple as it seems). There should also be strong leadership in place otherwise confusion sets in and people revert to the old, tried and tested.
| ? | Project Management |
| ? | Training & Performance Coaching |
Every project needs a “post-mortem”. Reviewing the actual results in terms of costs, benefits and lessons learned is the only way to achieve long-term success. A post-implementation review doesn’t just show us the results of the implemented changes. It also shows us new opportunities for further improvement which in turn become an input for the new goal setting session. As the world around us is in a constant state of flux, we cannot treat business improvement as a one-off initiative. In order to stay competitive, it should be a continuous process.
So if you would like to improve your profits, get more control over your cashflow, increase the value of your business or regain work/life balance, please give us a call.